Terms of Service

Last Updated: Feb 12, 2026

Welcome to Ralentir Wellness. These Terms of Service (“Terms”) govern your use of our website located at ralentirwellness.com (the “Site”) and the purchase of products from our online store.

By accessing or using this Site, you agree to be bound by these Terms.

1. Use of This Website

You agree to use this Site for lawful purposes only and in accordance with applicable Canadian laws and regulations. You may not use the Site in any way that could damage, disable, or impair its functionality or interfere with another user’s experience.

We reserve the right to refuse service to anyone for any lawful reason at any time.

2. Product Information & Availability

We make every effort to ensure product descriptions, pricing, and availability are accurate. However, errors may occasionally occur. We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate, including after an order has been submitted.

All products are subject to availability.

3. Pricing & Payment

All prices are listed in Canadian dollars (CAD) unless otherwise stated.

Applicable taxes and shipping fees will be calculated at checkout. Payment must be received in full before products are shipped.

4. Shipping

Shipping timelines provided at checkout are estimates only and are not guaranteed. Ralentir Wellness is not responsible for delays caused by carriers, customs, weather, or other events beyond our reasonable control.

Risk of loss transfers to you once the order has been delivered to the shipping carrier.

5. Returns & Refunds

Our Return & Refund Policy, including our 10-Day Elixir Guarantee, forms part of these Terms. Please review our Return & Refund Policy for full details.

6. Skincare Disclaimer

Our products are cosmetic in nature and are not intended to diagnose, treat, cure, or prevent any medical condition.

Individual results may vary. Customers are responsible for reviewing ingredient lists prior to purchase. We recommend performing a patch test before first use.

If you have a medical condition, are pregnant, nursing, or under the care of a healthcare professional, consult a qualified healthcare provider before use.

To the fullest extent permitted by applicable law, Ralentir Wellness is not liable for adverse reactions resulting from failure to review ingredients or follow usage guidance.

7. Intellectual Property

All content on this Site — including text, images, product names, branding, logos, graphics, and design — is the property of Ralentir Wellness and may not be reproduced, copied, distributed, or used without prior written permission.

8. Limitation of Liability

To the fullest extent permitted under applicable Canadian law, Ralentir Wellness shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Site or products.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

9. Governing Law

These Terms are governed by the laws of the Province of Ontario and the applicable federal laws of Canada.

10. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Site following any changes constitutes acceptance of those changes.

11. Contact

If you have questions about these Terms, please contact us at:

Hello@ralentirwellness.ca
Ralentir Wellness
Ottawa, Ontario, Canada